Privacy Policy

1. Introduction

Flisters ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform.

By using Flisters, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Business name and address
• Bank account and payment information
• Property and tenant information
• Communications with us or through our platform

2.2 Automatically Collected Information

When you use our platform, we automatically collect:

• Device and browser information
• IP address and location data
• Usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and send payment reminders
• Send notifications about your properties and tenants
• Generate reports and analytics
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Detect and prevent fraud and security issues
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Third parties that help us operate our platform (payment processors, email services, cloud hosting)
• Landlords/Property Managers: If you are a tenant, certain information is shared with your landlord or property manager
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers
• Employee training on data protection

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legal, accounting, or audit purposes. Financial records are retained for a minimum of 7 years as required by Nigerian law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Export your data in a portable format
• Lodge a complaint with the relevant data protection authority

8. Cookies

We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: